"All hardware sold (excluding consumables) will be covered by a three-month replacement guarantee and one-year free maintenance warranty. Lifetime cost warranty (damage to equipment caused by buyer’s failure to comply with usage buyer in restoration, and may charge a certain cost fee)."

The seller will provide users with telephone technical support during normal working hours to assist users in resolving any product and system-related issues they encounter. After-sales service hotline: 010-400400400, extension for the after-sales service department.

Any technical issues that cannot be resolved over the phone will be addressed by dispatching an engineer to the site in the shortest possible time. When the buyer require repair or replacement of damaged products, the company will determine the specifics based on the cause of the product damage. If the damage is due to a quality issue with the company's product within the warranty period, it will be replaced or repaired free of charge.

Within one month after the completion of the engineering implementation, there will be two follow-up phone calls. Subsequently, there will be quarterly follow-up calls, along with semi-annual face-to-face visits organized by the seller. Additionally, the company will hold periodic customer technical exchange and learning events.

After the seller’s engineering and technical personnel have completed installation and debugging to satisfaction, the system will be officially handed over to the buyer for operation. The warranty period will commence from the date of the handover signature.

The seller provides free training for system administrators and operators on behalf of the buyer. During the handover of the project, operators will be trained to proficiently operate the system and learn basic troubleshooting methods. Additionally, targeted retraining will be conducted on-site during each service visit at irregular intervals.

Regional Manager Contact：13820204491

Daqing Oilfield, Jilin Oilfield, Liaohe Oilfield, Daqing Drilling, Great Wall Drilling, etc.

Regional Manager Contact：18522438893

Tuha Oilfield, Tarim Basin, Xinjiang Oilfield, Sinopec Northwest Bureau (Tarim Oilfield), Western Drilling, etc.

Regional Manager Contact：13002275067

Oilfields, Jidong Oilfield, Huabei Oilfield, Dagang Oilfield, Bohai Drilling, Zhongyuan Oilfield, Henan Oilfield, CNOOC (China National Offshore Oil Corporation), etc.

Regional Manager Contact：1822237641

Sinopec Southwest Oil and Gas Field Branch, Chuandong Drilling, Sinopec Southwest, Shengli Oilfield, Jiangsu Oilfield, and various southern subsidiaries of Sinopec (excluding Zhongyuan and Henan).